Frequently Asked questions about our digital downloads:
Q : How long does it take to get my digital download after I purchase it?
A: Within 24 hours after your purchase, we will send you an email that contains a web address and a password. Go to the web address and put in the password on your computer. From there, you will be able to download the zipped files.
.Q: How long do I have to download the files?
A: The password you are emailed will be good for 3 days. If you need more time than that, please contact customer service at
[email protected]
Q: Can I download the files to my mobile phone or tablet?
A: No, not directly. The executable file must be downloaded to a PC or Mac computer. Once the file is opened, the MP3s can be moved to your Itunes, or other library and then uploaded to your mobile device.
Q: Is the money back guarantee good for digital downloads?
A: Our guarantee is for shipped items only and is not available for products that are digitally downloaded.
Q : When I went to download the file, I received a warning message.
A: Note: Some web browsers may display a "warning message" because you are downloading an executable file that they are not familiar with. If this happens, simply click on "keep" or "ignore."
Q: Can I share the files I download digitally?
A: No. To share any Powerdot Math files violates copyright, and is unlawful. If you would like to purchase multiple copies (or a site license) of any of our products, please email us at [email protected] to learn about special rates.
Q : How long does it take to get my digital download after I purchase it?
A: Within 24 hours after your purchase, we will send you an email that contains a web address and a password. Go to the web address and put in the password on your computer. From there, you will be able to download the zipped files.
.Q: How long do I have to download the files?
A: The password you are emailed will be good for 3 days. If you need more time than that, please contact customer service at
[email protected]
Q: Can I download the files to my mobile phone or tablet?
A: No, not directly. The executable file must be downloaded to a PC or Mac computer. Once the file is opened, the MP3s can be moved to your Itunes, or other library and then uploaded to your mobile device.
Q: Is the money back guarantee good for digital downloads?
A: Our guarantee is for shipped items only and is not available for products that are digitally downloaded.
Q : When I went to download the file, I received a warning message.
A: Note: Some web browsers may display a "warning message" because you are downloading an executable file that they are not familiar with. If this happens, simply click on "keep" or "ignore."
Q: Can I share the files I download digitally?
A: No. To share any Powerdot Math files violates copyright, and is unlawful. If you would like to purchase multiple copies (or a site license) of any of our products, please email us at [email protected] to learn about special rates.
Instructions for digital download purchases.
Download Instructions:
- Your music files, lyric booklet and any other materials you purchased will be bundled into one ZIP file. Download this file to your hard drive. Next, find the downloaded ZIP file on your computer and extract (or unzip) it.
- After that, you can add or move the audio files into your favorite media player library such as iTunes, Rhapsody, Windows Media Player and so on.
- Your opened zip file will also contain a PDF with the song lyric booklet in it. If you purchased the workbook as well, that PDF will also be included. Open the PDF file(s) to view or print the booklet and/or workbook. You can then print selected pages, or the whole book if you wish.
How to Unzip your files:
If you have downloaded the zipped file to your computer, but don't know how to open it, follow these steps:
How to find your Powerdot Math download?
If you can't find where your computer downloaded the zip file (or where the zip files were extracted to), follow these steps:
If you have downloaded the zipped file to your computer, but don't know how to open it, follow these steps:
- For PCs, one way to to unzip the downloaded file is to right-click on it, and then click "Extract files" on the shortcut menu.
- Most computers can extract (unzip) files inside a ZIP file when you attempt to open it. Then you can put the music files and PDFs in the location of your choice. For more information, look on the internet for detailed unzip directions for the operating system you are using.
How to find your Powerdot Math download?
If you can't find where your computer downloaded the zip file (or where the zip files were extracted to), follow these steps:
- search your computer for the word Powerdot. This should locate where the file(s) are.
- If you still can't find your Powerdot Math download, no problem. Just email us at [email protected]. Please include you name in the email, so we can look up your order. Then we will email you further instructions.
Copyright Terms of Use:
Important: Copyright laws prohibit sharing any of the files downloaded from PowerdotMath.com. This includes any music files as well as PDFs. You are permitted (and in fact encouraged) to make a CD copy of the files for yourself, but making CD copies for others, or posting any Powerdot Math music or materials online without written permission is not permitted. If you are interested in obtaining permission to use Powerdot Math music or materials, or if you would like to purchase multiple copies (or a site license) of any of our products at special rates, please email us at [email protected]
Important: Copyright laws prohibit sharing any of the files downloaded from PowerdotMath.com. This includes any music files as well as PDFs. You are permitted (and in fact encouraged) to make a CD copy of the files for yourself, but making CD copies for others, or posting any Powerdot Math music or materials online without written permission is not permitted. If you are interested in obtaining permission to use Powerdot Math music or materials, or if you would like to purchase multiple copies (or a site license) of any of our products at special rates, please email us at [email protected]